Effective November 5, 2026 · Version 2
These Terms are an agreement between you and Two True, LLC, a Washington limited liability company ("TwoTrue", "we", "us"), for your use of twotrue.ai and our apps (the "service"). By creating an account, you agree to them and acknowledge our Privacy Policy, which explains what we collect and who can see it.
You must be 18 or older and able to form a binding contract. One account per person; keep your sign-in secure and tell us if you think someone else has used it.
TwoTrue is a guided space for two people to understand each other and grow closer. It is not therapy, counseling, medical or legal advice, or a crisis or emergency service. Reflections and suggestions written by AI can be wrong, incomplete, or a poor fit for your situation; use your own judgment and don't treat them as professional advice. We don't promise any outcome for your relationship.
If you are in danger, contact local emergency services. If you are in crisis or dealing with abuse, the app points you to support lines in your country when it can. Safety features and crisis resources work on every plan, paid or not.
You own what you write and upload. You give us a limited, non-exclusive license to store, copy, process, transmit, and display it only as needed to run, protect, and maintain the service for you and the people you choose to share with — including sending the relevant text to our AI provider to write your reflections. This license doesn't transfer ownership and ends when the content is deleted, except for copies in backups for the short time they last.
You're responsible for what you share. Don't post anything illegal, anything that isn't yours to share, or private information about someone who hasn't agreed to it.
We don't sell your personal information or what you write, and we don't use it for advertising. The AI that writes your reflections is Anthropic's, used under commercial terms that don't allow it to train its models on your content. We don't run any research or AI-training program on members' writing; if we ever proposed one, it would be opt-in and separate from these Terms. The Privacy Policy explains what our providers receive and how long they keep it.
What you write privately — your journal, your private reflections, answers you haven't shared — is never shown to your partner. Private answers may help choose which questions you're offered, through simple settings such as topic weights and how deep to go, never your words, and you can turn that off in Account settings.
A space is shared with the people you invite. Shared answers are revealed only once both people have answered. A person who can see something in a space can copy it or repeat it outside TwoTrue; we can't prevent that, so share what you're comfortable with. Leaving a space closes it for both of you, and a closed space is permanently deleted after its retention period (30, 60 or 90 days, chosen for the space) unless both of you restore it.
Don't misuse the service: no harassment, threats, stalking, or impersonation; no attempts to access other people's data; no scraping, reverse engineering, or overloading it; no malware; no automated sign-ups or attempts to get around usage limits; nothing unlawful. We may limit, suspend, or close accounts that break these Terms or put others at risk, and we'll tell you when it's reasonable to.
TwoTrue is free to use. TwoTrue Plus adds your AI coach and every game, for US$11 a month or US$88 a year. One plan covers your space for both of you; your partner joins free. You can add more spaces for US$4.99 a month or US$39.99 a year each. Prices include any sales tax or VAT.
[LATER: when the iOS app launches, add that purchases made in it are billed by Apple under Apple's terms, and that cancelling there follows Apple's process.]
We link to books, articles and products we think may help. Some are affiliate links: as an Amazon Associate, we earn from qualifying purchases. Other sites have their own terms and privacy practices, and we aren't responsible for them.
TwoTrue and its licensors own the service — its software, design, questions, trademarks and other intellectual property — apart from your content. You get a personal, limited, non-transferable right to use the service under these Terms. No other rights are granted.
You can delete your account at any time in Account settings. Deleting it cancels any subscription first, then removes your content and your sign-in; the Privacy Policy explains what happens to shared spaces, backups, and records we must keep. We may end or suspend the service, or your access, with notice where reasonable.
The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties and don't guarantee uninterrupted or error-free operation, the accuracy of AI-written content, or any relationship outcome.
To the extent the law allows, neither TwoTrue nor its providers are liable for indirect, incidental, special, consequential, or punitive damages, and our total liability to you is limited to the greater of what you paid us in the past 12 months or US$50. These limits don't apply where the law doesn't allow them — for example, to rights you have under consumer-protection or privacy laws that can't be waived.
Talk to us first. If you have a dispute with us, email hello@twotrue.ai with your name, the email on your account, and what happened. We'll do the same if we have a dispute with you. Both sides agree to try in good faith to resolve it for 60 days before starting arbitration or a lawsuit.
Individual arbitration. If we can't resolve it, you and TwoTrue agree that any dispute arising out of these Terms or the service will be decided by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association (AAA), not in court — except that either of us may bring an individual claim in small claims court, and either of us may ask a court for an injunction to protect intellectual property or to stop unauthorized access. Arbitration will take place in Washington State or remotely by video, at your choice. Arbitration fees follow the AAA consumer rules; where those rules require it, we pay the filing and arbitrator fees. The arbitrator can award whatever a court could award to you individually.
No class actions. Claims are brought one person at a time: neither of us may bring a claim as a plaintiff or class member in a class, consolidated or representative action, and the arbitrator can't combine claims from different people. If a court finds this paragraph unenforceable for a particular claim, that claim goes to court under "Where lawsuits go" below, and the rest of this section still applies. If 25 or more people bring similar claims against us with the same or coordinated lawyers, the claims will be handled in batches under the AAA's rules for that situation.
You can opt out. You can decline this arbitration agreement by emailing hello@twotrue.ai within 30 days of first accepting these Terms, with your name, the email on your account, and the words "opt out of arbitration". Opting out doesn't affect anything else in these Terms.
Where lawsuits go. These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules. Any dispute that isn't arbitrated will be heard in the state or federal courts in King County, Washington, and both sides agree to those courts and waive a jury trial to the extent the law allows. If you live outside the United States and your local law gives you rights to bring claims in your own courts or under your own consumer laws, nothing here takes those away.
We'll post any new version here with its effective date and tell you in the app or by email when a change is significant. Where the law requires it, we'll ask for your agreement. Continuing to use TwoTrue after the effective date means you accept the new Terms.
TwoTrue, LLC · 10013 NE Hazel Dell Ave #1011, Vancouver, WA 98685, United States · hello@twotrue.ai